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Send Kervak a message directly from the website, join the Support Discord, or use the FAQ and Security & Trust resources.
Contact form
Choose the closest topic and Kervak will route the message to the appropriate support queue. Do not include passwords, bot tokens, payment-card details or other secrets.
Smart routing
Every route defaults safely to the main Kervak mailbox, and dedicated destination addresses can be configured independently in Railway later.
For Community Control, include the Discord server ID, affected feature, expected behavior and a safe error message if available.
Never submit card or bank credentials. Billing enquiries can reference invoice/customer information without exposing payment secrets.
Keep security reports private. Include enough detail to reproduce the issue without publishing exploit instructions publicly.