Quick start
Open the Kervak invite flow, select a Discord server you manage, authorize the bot, then sign in to the dashboard with Discord.
Start installation →Documentation Centre
Find answers and configure Kervak with confidence.
Practical guides for installing Community Control, configuring server operations, resolving common issues and understanding Game Hub.
Getting started
Install, sign in and configure.
Discord login & server access
The dashboard uses Discord OAuth. Kervak only shows servers where the bot is installed and the signed-in Discord account has management access.
Verify dashboard access →Guided server setup
Map staff roles, moderation logs, ticket channels and other server-specific settings, then use diagnostics and readiness checks before staff begin work.
View onboarding →Community operations
Daily Community Control workflows.
Moderation actions
Warnings, timeouts, kicks and bans use Discord slash commands, create moderation records, attempt member notifications and write to the configured moderation log channel.
Community Control features →Tickets & verification
Configure ticket types, intake questions, staff handling, reminders, transcript behavior and verification workflows from the server configuration.
Ask about ticket setup →Staff operations
Use staff clock-ins, leave records, private notes, evaluations, task handovers and role-aware access to coordinate your team.
Explore staff tooling →Administration
Recovery, plans and account safety.
Backups & configuration recovery
Professional and Enterprise tooling can include backups, configuration snapshots, rollback controls, exports and migration assistance. Review restore actions carefully before applying older state.
Compare plan access →Plans & billing
Starter, Professional and Enterprise control feature entitlements and operational limits. Checkout pricing and subscription details are provided by the configured billing flow.
View full comparison →Security, privacy & permissions
Use least-privilege role configuration, protect Discord accounts and dashboard sessions, and review Kervak's public trust and privacy information.
Security & Trust →Game Hub
Launcher and Nexus basics.
Game Hub overview
Game Hub combines a unified library, Nexus identity, social systems, parties, ownership and extension capabilities in one Windows launcher experience.
Explore Game Hub →Library & game sources
Use library discovery and synchronization to bring supported game sources into a consistent launcher view. Manually added titles can supplement detected sources.
Game Hub features →Extensions & platform direction
Game Hub's extension direction uses signed extensions and a controlled marketplace model to expand integrations while protecting platform integrity.
Developer enquiry →Troubleshooting
Common checks before opening a ticket.
Bot or slash command problems
Confirm the bot is online, that its Discord role is positioned correctly, required permissions are present, and the command is enabled for the relevant staff role.
Check Kervak status →Dashboard access denied
Make sure you are signed into the intended Discord account, Kervak is installed in the server, and your current server permissions allow dashboard management.
Sign in again →Still need help?
Include the affected product, server ID when relevant, expected behavior and a safe copy of the error message. Never send passwords, bot tokens or payment credentials.
Open support options →No matching documentation
Try a broader term or contact Kervak support if you cannot find the topic you need.