Kervak support

How can we help?

Send Kervak a message directly from the website, join the Support Discord, or use the FAQ and Security & Trust resources.

Contact form

Send a message to Kervak

Choose the closest topic and Kervak will route the message to the appropriate support queue. Do not include passwords, bot tokens, payment-card details or other secrets.

Smart routing

Choose the right route and skip the hand-off.

Every route defaults safely to the main Kervak mailbox, and dedicated destination addresses can be configured independently in Railway later.

Technical SupportSite, dashboard, installation and troubleshooting.
BillingSubscriptions, invoices and account billing questions.
Sales & EnterpriseCommercial plans, larger deployments and enterprise requirements.
PartnershipPartner enquiries and application follow-up.
SecurityPrivate vulnerability and security reports.
Privacy & DataAccess, deletion, correction and privacy enquiries.

Before contacting support

For Community Control, include the Discord server ID, affected feature, expected behavior and a safe error message if available.

Billing information

Never submit card or bank credentials. Billing enquiries can reference invoice/customer information without exposing payment secrets.

Security reports

Keep security reports private. Include enough detail to reproduce the issue without publishing exploit instructions publicly.